Privacy Policy

At TRI OVD (triovd.com), we are committed to safeguarding your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access our website and services. We are committed to upholding the highest standards of privacy and data protection in accordance with applicable regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Introduction

Your privacy is of paramount importance to us. We recognize and respect the trust you place in us by sharing your personal data. This Privacy Policy is designed to be transparent about the data we process, how we use it, and your rights in relation to that data. TRI OVD is dedicated to protecting personal data through industry-standard practices and regulatory compliance.

2. Scope of Policy and Role of Data Controller

This Privacy Policy governs the collection and processing of personal data obtained through the website triovd.com and any related services offered by TRI OVD.

For purposes of the GDPR and other similar data protection laws, TRI OVD is the data controller responsible for determining the purposes and means of processing personal information. If you have any inquiries related to data protection, please contact us at: [email protected].

3. Categories of Data Processed

We collect and process various categories of personal data depending on your interaction with our website and services:

a. Usage Data
Information about how you use our website, including IP address, browser type, pages viewed, session durations, referral sources, and unique device identifiers.

b. Account Data
Personal identifiers such as your name, email address, postal address, and telephone number that you provide when creating or managing your account with us.

c. Profile Data
Preferences, behavior, purchase history, and demographic data associated with your profile or user account.

d. Communication Data
Records of your correspondence with us, including support inquiries and customer service records.

e. Technical Data
Device and system information such as operating system, web browser version, screen resolution, language settings, and system configurations.

f. Transaction Data
Details of products or services you purchase from us, payment information (processed securely via compliant third-party processors), billing and shipping addresses.

g. Preference Data
Marketing and communication preferences, expressed consents, interests in certain product categories or content types.

4. Legal Bases for Processing

We rely on the following legal bases under the GDPR (and comparable principles under the CCPA):

– Contractual Necessity: To fulfill a contract with you or to take pre-contractual steps.
– Legitimate Interests: To enhance user experience, improve services, secure our systems, and conduct business operations.
– Consent: When required, particularly for marketing, analytic cookies, or information sharing with external partners.
– Legal Obligation: When processing is necessary to comply with applicable laws and regulations.

5. Your Rights

Under the GDPR and the CCPA, you have the following rights concerning your personal data:

– Right of Access: To request a copy of your personal data that we hold.
– Right to Rectification: To correct inaccurate personal data.
– Right to Erasure (Right to be Forgotten): To request the deletion of your personal data under certain circumstances.
– Right to Restriction of Processing: To request that we limit the processing of your personal data.
– Right to Data Portability: To receive your data in a structured, machine-readable format and transmit it to another controller where technically feasible.

To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests in accordance with applicable law.

6. Security Measures

We implement appropriate technical and organizational security measures designed to protect your personal data from unauthorized access, misuse, loss, alteration, or destruction. These include:

– End-to-end encryption of data in transit and at rest
– Access control and role-based permissions
– Regular security audits and vulnerability assessments
– Enforced authentication procedures
– Data backups and robust disaster recovery protocols
– Ongoing staff training on data protection and privacy compliance

While we strive to use commercially acceptable methods to protect your personal data, please note that no system is 100% secure.

7. International Transfers

If we transfer your personal data outside the European Economic Area (EEA) or other jurisdictions with similar regulations, we ensure appropriate safeguards are in place. International transfers of data may be protected by:

– Standard Contractual Clauses approved by the European Commission
– Adequacy decisions by relevant authorities
– Binding Corporate Rules or other legally recognized transfer mechanisms

Users within California or other U.S. states governed under CCPA and similar laws will be afforded equivalent protections.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal, tax, and regulatory obligations.

– Usage and Technical Data: Up to 12 months for analytics and system logging
– Account Data: Retained for the duration of the account and up to 7 years thereafter for legal compliance
– Profile and Preference Data: Retained while account is active, with regular reviews for relevancy
– Communication Data: Retained for up to 3 years from last contact
– Transaction Data: Retained for up to 7 years for financial and compliance purposes

Data that no longer serves a legitimate need is securely deleted or anonymized.

9. Cookie Policy

We use cookies and similar technologies on triovd.com for the following purposes:

– Essential Cookies: Required for website functionality (e.g., session management, form submissions)
– Functional Cookies: Enhance user experience by remembering preferences and login state
– Performance Cookies: Collect anonymous information on website usage to improve performance
– Analytics Cookies: Track visitor behavior via third-party tools (e.g., Google Analytics)
– Marketing Cookies: Support advertising and promotion based on user interests

You can find detailed information about specific cookies in our Cookie Management Tool available on the website.

10. Cookie Management and Compliance

We comply with the GDPR, ePrivacy Directive, and CCPA regarding cookie consent and opt-out mechanisms. Upon first visiting triovd.com, users are presented with a cookie banner requesting explicit consent for non-essential cookies.

Users may update their cookie preferences at any time using the cookie management settings provided in the site footer or their browser controls.

California residents may opt out of ‘sale’ or ‘sharing’ of personal information as defined under the CCPA/CPRA, using the “Do Not Sell or Share My Information” link provided in the site footer.

11. Special Protections for Children

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal data from minors. If we become aware that a child has submitted personal information to us, we will take appropriate steps to delete such information promptly. Parents or legal guardians who believe that a child has provided personal data without their consent should contact us at [email protected].

12. Policy Updates

We may revise this Privacy Policy from time to time in response to legal, regulatory, or operational changes. We will notify users of any significant updates through notices on the website or by other appropriate means.

We encourage you to review this policy periodically to stay informed of how we protect your information.

13. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Website: https://triovd.com

We are committed to addressing all privacy-related inquiries and will respond promptly and transparently.

—
TRI OVD endeavors to maintain full compliance with applicable privacy laws and to uphold the trust that users place in us. If at any time you have concerns about your data privacy or rights, please reach out to us at [email protected].